The Exception Configuration page allows yous to manage how exceptions are raised and approved. This article outlines how to access exception configurations, add new ones, and define permissions for raising and granting exceptions.

Accessing Exception Configurations

You can find the exception configurations by navigating to My Company > Manage Exception Configurations.

This section provides an overview of existing configurations, allowing you to view, delete, or add new policy configurations as needed.

Adding a New Exception Configuration

To add a new policy configuration, you must provide a name for the configuration and specify who can raise and grant exceptions. The available options for raising exceptions include:

• Individual Can Raise
• Manager Can Raise
• Supervisor Can Raise
• Second Line Manager Can Raise
• Second Line Supervisor Can Raise
• Admin Can Raise

For granting or denying exceptions, the following roles can be assigned:

• Manager Can Grant or Deny
• Supervisor Can Grant or Deny
• Second Line Manager Can Grant or Deny
• Second Line Supervisor Can Grant or Deny
• Admin Can Grant or Deny

In both cases, you have the option to require approval before an exception is raised or granted.

Once you have configured the settings, select Save to apply the new exception configuration. These configurations can then be utilized for activities, events, and policies within the PRM system.